E-Commerce and retail industry today is facing immense competition like customers are more informed, tech-savvy and demands quick and better services. These new dynamics have imposed huge challenges to the retail industry in terms of customer services as well as operations and supply chain.
Some of the major challenges faced by the Retail industry are:
- Meet ever-increasing customers’ expectations
- Need to get the right price with increased consumer price-awareness
- Quick adaptability to rapidly changing market trends
- Change in consumer buying pattern with increased expectation for quality service at a competitive price
- Intense market competition with a risk to be substituted with another vendor
Information Technology has a very crucial role to play in overall retail industry operations, supply chain and sales & service of the retail industry.
With years of experience and expertise, we have conceptualized and delivered customized retail industry software. Our solutions have also enabled our customers in achieving deep insights into customer buying patterns and various relevant analytics, which enabled them to improve profitability. Our end-to-end solutions have helped our customers in improving customer satisfaction and operational efficiencies across the supply chain.
Here are the highlights of our projects done for Retail industry:
- Developed a complete retail POS software for supermarkets
- Multiple eCommerce applications for different industries