With Call back, we save customer dropout rate. Customer need not to wait, call them back instantly or schedule a call.
Integrate at LMS, Helpdesk and website with “click to call” functionality at your website and see from where lead come from.
With CZ Guide you can easily build a customizable help centre that can be integrated with Chat and Bot.
This can be treated as an extension to your FAQs. Smart search ensure that customers get to the query in the shortest time. This can reduce the number of tickets sent to your contact centre.